Microsoft 365

Why Microsoft Copilot Isn’t Just Rebranded ChatGPT

We’ve heard a version of this from a few Lower Mainland clients recently: “Copilot is just rebranded ChatGPT, right? Why pay an extra $30 a month per user when ChatGPT Plus is $20?” It’s...

AI & Automation

Your Competitor Might Already Have an AI That Answers Their Phone. Here’s What That Looks Like.

Most Calls to Small Businesses Go Unanswered Call a plumbing company in Surrey at 7 PM on a Tuesday. If you get voicemail, you’ll probably hang up and try the next one on Google. Most people do. Research ...

Business Technology

Your Business Moved to the Cloud. AI Might Be the Reason Some of It Comes Back.

Ten years ago, if you ran a small business in the Lower Mainland, there was a decent chance you had a server sitting in a back closet somewhere. Maybe it was under a desk. Maybe it was in a room that got way to...

AI & Automation

Google NotebookLM: Should Your BC Business Use It? (And What Microsoft 365 Users Should Know)

There’s an AI tool that’s been quietly available for about two years now, costs nothing to start, and solves a problem almost every business has: too many documents, not enough time to read them all...

AI & Automation

What Is OpenClaw and What Does It Actually Look Like When a Business Uses It?

⚠️ Important Notice from Raxxos We do not recommend the use of OpenClaw for most businesses. While it is an impressive and capable piece of technology, OpenClaw is a complex, high-risk software platform that sh...

Business Technology Cybersecurity IT Support

Windows 10 End of Life: What BC Businesses Should Do Now

Windows 10 officially reached end of life on October 14, 2025. Microsoft is no longer releasing security patches for it. No fixes, no updates, no protection against newly discovered vulnerabilities. Five months...

Cybersecurity

2026 Tax Season Phishing Scams In British Columbia

Every February, something predictable happens across Canada. Millions of people start thinking about taxes. And thousands of criminals start thinking about those people. Tax season is the single most productive...

Microsoft News & Events

No, You Don’t Need to Worry About Windows 12 Yet

You may have seen some headlines recently about Microsoft launching Windows 12, possibly with a subscription model and new hardware requirements. The short version is that Microsoft has not actually announced W...

Cybersecurity restaurants

Restaurant Cybersecurity: A Practical Guide for Vancouver, Surrey, and Langley Operators

If you own or manage a restaurant in Vancouver, Surrey, Langley, or anywhere in the Lower Mainland, your business is a target. Not because you’re famous. Not because you’re processing millions. But ...

Artificial Intelligence Cybersecurity

Cybersecurity Tips for Local Surrey and Langley Businesses in 2026

First off, why do we always say Surrey and Langley?It’s because our office is in Surrey (Cloverdale) but closer to downtown Langley than downtown Surrey. Meaning we have pretty much a 20 minute driving ra...