Overview

Wolfe Auto Group’s business roots trace back to 1921, but took its present form in 1989 when Gordon Wolfe and Mike Hacquard started with just one Mazda dealership in Langley and 12 employees. Today, the company has grown into a respected automotive group specializing exclusively in Japanese brands—Mazda, Subaru, and Mitsubishi—with four strategic locations across the Lower Mainland.

Located along the Langley Bypass in Surrey on what has become known as the “Langley Auto Mile,” plus an additional Mazda operation in Chilliwack, Wolfe Auto Group has built a reputation for excellence in the Japanese automotive market. Currently employing 140 people in management, sales and service with annual gross sales exceeding $100 million and around 4,000 new and used vehicle sales annually, they needed a technology partner who understood both their operational complexity and growth ambitions.

Raxxos Technology Inc. has provided comprehensive IT support for Wolfe Auto Group, ensuring their multi-brand, multi-location operations run seamlessly while supporting their position as a leader in Japanese automotive retail.

Client:
Vodafone
Industry:
Retail Industry
Services:
IT Consultancy, Cloud Computing and Cyber Security
Via:
digitalmarketinginstitute.com

Challenge

Running a multi-brand automotive group comes with unique challenges. For Wolfe Auto Group, managing three distinct Japanese brands—Mazda, Subaru, and Mitsubishi—means juggling different manufacturer systems, dealer management platforms, and brand-specific requirements across multiple locations.

The geographic spread added complexity too. With dealerships from Surrey’s “Langley Auto Mile” to Chilliwack, they needed reliable communication and connectivity to maintain consistent service standards across all locations.

With their track record of building four new stores in just five years, they also needed technology infrastructure that could grow with them.

Solution

Raxxos implemented unified communication systems connecting all four locations and network infrastructure that handles multiple dealer management systems and manufacturer portals seamlessly.

Our technical support covers 140+ employees across all departments. We understand that automotive downtime during peak hours is costly, so we provide rapid response and maintain expertise in dealership-specific software.

Being located in Cloverdale, Surrey gives us quick access to all their locations for on-site support when needed.

Results

The results speak for themselves. Wolfe Auto Group’s Langley franchise has been the top selling Mazda dealership in B.C. for four consecutive years, and their Subaru operation outsold every other dealer in the province.

Today, 140+ employees across four locations have reliable access to all their systems, supporting over $100 million in annual sales. The technology infrastructure has supported their expansion and industry recognition, including acknowledgment by the New Car Dealers Association in 2017.

Most importantly, the technology simply works—allowing Wolfe Auto Group to focus on delivering exceptional customer experiences across their Japanese automotive brands while maintaining their position as a premier dealership group in the Lower Mainland.

Ready for reliable tech support that helps your business scale?

Contact Raxxos Technology Inc. to learn how we can provide the reliable, scalable technology infrastructure your organization needs to succeed in today’s competitive marketplace.